SmarterTrack

Delivers customer care using an email ticketing system and live chat.
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SmarterTrack Ranking & Summary

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  • Rating:
  • License:
  • Shareware
  • Price:
  • Free
  • Publisher Name:
  • By SmarterTools
  • Operating Systems:
  • Windows 2003, Windows Vista, Windows, Windows Server 2008, Windows 7, Windows XP
  • Additional Requirements:
  • IIS 7, Microsoft .Net Framework 4.0, Microsoft SQL Server 2008 R2, or MySQL 5.5
  • File Size:
  • 61.4 MB
  • Total Downloads:
  • 2649

SmarterTrack Tags


SmarterTrack Description

SmarterTrack is an online help desk that allows you to improve customer service while better utilizing employees and lowering your overall support costs. Deliver unparalleled customer care using an email ticketing system, live chat, and VoIP integration. Plus, SmarterTrack has a self-service portal that includes a complete knowledge base and an online community for user-to-user interaction. Let SmarterTrack manage you all of your communications! With a robust and flexible email ticketing system, you'll spend less time handling requests and more time finding solutions.


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