OnTime 2007 OnTime 2007 OnTime 2007 is more than Bug Tracking, it s a Project Management Solution
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OnTime 2007 Description

OnTime 2007 is more than Bug Tracking, it's a Project Management Solution OnTime 2007 is more than Bug Tracking, it's a Project Management Solution.OnTime is a multi-user Defect, Feature and Task Management system designed to allow teams of software developers and testers to manage and track all aspects of a software project. The system tracks all user information, settings, projects, defects, features and tasks through a centrally shared database hosted by Microsoft SQL Server 2000 (or MSDE 2000).With OnTime, you'll always know more about your projects and teams. It helps you answer critical questions vital to getting things done. Its logical, yet elegant, interface stays out of the way while keeping user interactions simple, quick, and pleasant.Now in its 7th major release, OnTime 2007 remains intensely focused on helping software development teams ship software on time. More than ever, OnTime runs nearly identically as a locally installed application or as an online hosted service.Project managers and experienced developers will appreciate the virtuous cycle OnTime helps bake right into existing dev processes -- from project visibility to bug tracking, workflow automation, opening up communication between team members, and analytical insights that help make the right decisions -- OnTime promotes best practices in your organization. Another important element is the ease with which OnTime is implemented. We've worked hard to make sure it's never a "forced fit" solution. Instead, it merges with your workflow and terminology, tracks and reports what is important to your business. It "plays nice" by integrating with other Visual Studio and several Source Control Management tools. OnTime adjusts itself to work the way you want it to. By design, all of OnTime's features are geared toward enabling developers to achieve practical, real-world results -- especially the most practical result of all -- shipping software on time. Main features of OnTime 2007:Project Hierarchy TreeOnTime allows for defects, features and tasks to be tracked and organized by project using a hierarchical tree, much like the Windows file system. This powerful feature allows for work items related to a project to be grouped together and found easily with just the click of a button.Multi-User Support OnTime allows for any number of users to simultaneously access the OnTime database and work with the same data from multiple platforms. It automatically tracks all user settings for each user and prevents data loss by having multiple users changing the same data simultaneously. OnTime installations have been tested with as many as 1,000 users.Full Customization OnTime allows for administrators to define custom fields, modify the add/edit screens, modify the view windows, create custom filters and much more. Nearly all aspects of OnTime's functionality can be customized and Axosoft provides a Web Services SDK for integrating defect reporting and feature request capabilities into existing applications.File and Image Attachments OnTime's unlimited file attachment capabilities allows for related screenshots, specifications and other documents to be attached to any defect, feature or task. OnTime even allows for this information to be stored inside the OnTime database so that any user can access attachments from any client type - even over the Internet.Role & Project Security OnTime's powerful security features allow information to be locked and secured based on definable user roles. Any number of security roles can be defined to provide the exact set of privileges and limit project access. Each user can in turn have any number of assigned roles, so a user can act as a tester on some projects, while he or she might have developer privileges on another set of projects.Full Audit Trails & History OnTime tracks all user changes to defects and features creating a detailed set of audit information that includes the person who made the change, the date and time of change as well as the details of each change.Powerful Import/Export If you're currently tracking defects, features or tasks in a spreadsheet or some other tool, no worries. You can import all your existing items using OnTime's powerful import capabilities, which include the ability to map your existing fields to the appropriate OnTime field, set default values for new fields and even save your templates for future reuse.Email Notifications Email Notifications allow every team member to stay informed about changes to items tracked in the system. OnTime's powerful email notification includes the ability to subscribe to changes of defects and features by item, by project or globally. You can even subscribe customers to receive email notification of changes.Powerful Reporting OnTime includes more than 15 built-in reports that provide an extensive view on you projects. Applicable reports automatically pick up current filter and search criteria so that there is no need to "setup" the report before looking at a preview. Reports can also be exported to PDF format so you can easily share reports with colleagues who don't necessarily have access to OnTime. OnTime also provides an end-user report designer, allowing you to create powerful custom reports.Customer Portal The optional OnTime Customer Portal allows you to setup a brandable customer-facing web site that provides a means for your customers to self-register to report and view defects and feature requests. Using the Customer Portal Admin, you can easily define the specific access level for your customers, down to the fields and projects that customers are allowed to see.Enterprise Connectivity For remote users who access the OnTime system from outside the corporate network, they are no longer limited to just a Web interface. Using the OnTime Remote Server, remote users can now connect to an OnTime database through web servicesF using an SSL secured HTTPS connection, even from behind a firewall and proxy.Choice of Clients OnTime provides users with the choice of 3 different clients: Windows Desktop application, a Web client accessed through a web browser (Internet Explorer, FireFox, Netscape and Safari are supported) or through an integrated client inside the Visual Studio.NET environment. Users can optionally choose to access the system using all 3 clients depending on which client meets their needs at any given time.State-of-the-Art Technology OnTime was designed from the ground up using state-of-the-art technologies including 100% managed .NET Code and Microsoft SQL Server backend. This emphasis on design and technology has allowed OnTime to have incredible application performance, reliability and scalability.Requirements of OnTime 2007:NET Framework V2.0 SQL Server 2000/2005, MSDE 2000, or SQL 2005 ExpressLimitations of OnTime 2007:single user license What's New in This Release: New AJAX-Based OnTime Web Interface: This one feature actually sums up more than 100 improvements in the OnTime 2007 Web UI. When we set out to create OnTime 2007, we wanted to make sure we deliver a similar user experience both on the web and on the Windows desktop client. The results have been absolutely amazing. Whether it’s looking at the details of an item, adding a new item, managing filters or security, the OnTime 2007 Web UI blows away the OnTime 2006 Web UI and it does it faster than ever before. New Incident Tracking for Help Desk Users: Once a software development team ships their product, the next natural step is for them or a support team to support the users. Many software development teams using OnTime have been using OnTime to track such support incidents. Of course, since OnTime was previously designed to just track defects, requirements and tasks, it left a lot to be desired for incident tracking. With OnTime 2007, we’ve made tremendous improvements for support teams. Specifically, we’ve added: A new Incidents Tab (renamable like other tabs) to track support related issues. Customers are Central to Incidents to make it easier than ever to associate an incident with a customer. You can even create a new customer from the new incident window. Custom Incident Numbers allow administrators to define an alphanumeric starting point for incidents that allows for a prefix and fixed digit numbering. Incident Escalation Levels allow support users to easily track issues that need special attention and combined with the new alerts feature, you can use escalation levels to cause alert notifications to be generated and sent to the appropriate people. All the other quality that you’ve come to expect from OnTime are also available for incidents. Workflows, history, attachments, email conversations, alerts, work logs, related items and more. A New Customers Tab: Whether you’re trying to find that super-important bug or feature-request that came from a premier customer or a customer’s support call history, the new Customers tab makes it extremely easy. Just type part of the customer or contact name into the search, hit enter and the customer list immediately returns a list of customers matching your search criteria. Click on a customer or contact and all the Defects, Feature Requests and Incidents associated with that customer (or that particular contact) are shown on the right A New Users Tab: Like the new Customers tab, the new Users tab is great for project managers who want to analyze the load of a particular user without having to setup filters for each user. From this tab, you can also quickly see all the unassigned items, search for a particular user or add and edit users. New Alerts Capability: One of the coolest new features in OnTime 2007 is the ability to setup alerts that will notify you or anyone else of a particular event. Events can include the changing of one or more fields from one specific value to another. You can even setup events that will monitor a given filter result and notify you if the results change. Alerts allow users to manage larger amounts of data using “manage by exception” methods, where they are only notified of things when something doesn’t meet predetermined criteria. New Startup Wizard for Easier Configuration: OnTime has hundreds of powerful customization features. For some who haven’t yet used OnTime, this can be a little intimidating and can lead to the view that “OnTime is overkill for our needs.” Nothing could be further from the real user experience. Users who actually use the product report that they can’t believe how easy and intuitive OnTime is and the further they look, they’re amazed by its power and flexibility to accommodate users. So to make things even easier than before, we’ve also added a new Startup Wizard that allows users to customize which item types they’d like to track in OnTime and what wording they use for item types. This Startup Wizard makes it easier than ever before to customize OnTime in less than 30 seconds. New Customer Portal UI & Features: Like its big brother, the OnTime Web client, the OnTime Customer Portal has also been re-written from scratch to take full advantage of AJAX-based UI improvements. One of the most requested features for the customer portal was easier customer-facing filtering capabilities, which has also been added. Improved Security Management: With the list of features continuing to grow, managing security privileges was starting to become a bigger challenge. So in OnTime 2007, we’ve reorganized security privileges by category to make them easier to identify and assign to the appropriate roles. Ability to Send E-mails Through a Queuing Service: In OnTime 2006 for Windows, email notifications, as well as emails sent for discussing a feature, defect, etc. were sent directly from the OnTime 2006 Windows client. That meant that each OnTime 2006 Windows user’s machine would need access to an SMTP server. Although this isn’t usually a problem, it can lead to some challenges for ensuring that email notifications are sent. New to OnTime 2007 is the option of using a centralized OnTime Email Queuing Service to send emails. So now OnTime clients can simply queue emails in the OnTime database and allow the OnTime Email Queuing Service to send the email. This eliminates the need for each client to have access to an SMTP server and improves the reliability of email notifications and conversations. User Dashboard: The User Dashboard is a new window that personnel can utilize to view items and is designed for the typical user. It provides the familiar grid list, but it combines all the different item types into a single, group-capable list. Quick-filters and customized filters can be used to access specific data. This non-modal window can also be run side-by-side with the main OnTime window and can be set up to update over time automatically.

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