EdenCRM Free Java based CRM application designed to help customer service representatives to manage and respond to customer inqueries
Download

EdenCRM Ranking & Summary

EdenCRM Tags

manage crm customer relationship manager inquiry manager java crm customer relationship

EdenCRM Description

Free Java based CRM application designed to help customer service representatives to manage and respond to customer inqueries EdenCRM is an open source and free CRM (Customer Relationship Management) application developed in Java. EdenCRM is designed to help customer service representatives manage and respond to customer inqueries.NOTE: EdenCRM is released and licensed under the terms of the Apache Software License. Requirements: · Java What's New in This Release: · Included all library licenses in the lib directory · Modules are now completely pluggible. Modules expose themselves through the META-INF/module.xml file which is included in each module's JAR · Redesigned ModuleMessage interface · Initial code for pluggable user authentication · Upgraded to EdenLib 1.0b1 · Began process of externalizing all localizable resources Module improvements: · Mail Module · Added drag and drop from message list to folders · Added copyright messages · Delete key on message list deletes message · Improved user interface · Now sending messages for major events (read, reply, forward, delete, etc) · History Module · Now handles history events · Removed filter on customer ID (will reimplement with generic filtering system) · Ticket Module · Ticket table is now updated when tickets are added · Ticket modifications are now written to the data store · Ticket statuses added · Double-clicking a ticket in the ticket table will now show the property editor for that ticket. · Added custom status support.

EdenCRM Related Software